Find Your

All Star Mortgage Systems Support Representative

Do you “Rock” when it comes to providing high quality help desk support and customer service? Do you enjoy a fast-paced environment? Are you quick on your feet in providing solutions for problems presented? Are you still cordial and cooperative under pressure? If so, we want to hear from you.

Castle & Cooke Mortgage is a rapidly emerging as a preeminent lender in the United States. Our focused commitment on excellence is manifested in our staff and the high-quality mortgage loans we originate.

What We Do for Our Employees

• Excellent medical, vision, & dental insurance
• 401(k) with company match
• Health & wellness benefits & activities
• PTO, Paid Holidays
• Summit Club awards trip

As a Mortgage Systems Support Representative, you will assist users with mortgage system-related issues, working closely with other departments to identify and resolve problems. Your role involves diagnosing and troubleshooting problems as they arise, utilizing a helpdesk ticketing system to track issues and document resolutions. Additionally, you will contribute to our knowledge base by documenting processes and solutions for future reference. You will also handle various administrative tasks and special projects, all while collaborating with a dedicated mortgage systems team that supports the end-to-end mortgage origination process.

An Award-Winning Workplace

Castle & Cooke Mortgage has received multiple awards for being a workplace of choice. Recent recognitions include being named to distinguished lists such as Fortune’s Top 100 Best Medium Workplaces, Mortgage Executive Magazine’s 50 Best Companies to Work For and National Mortgage Professional’s Top Mortgage Employers.

If this sounds like you, apply today for immediate consideration!

Castle & Cooke Mortgage, LLC is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. Castle & Cooke Mortgage, LLC participates in E-Verify. We will provide the Social Security Administration, and if necessary, the Department of Homeland Security, with information from each new employee’s Form I-9 to confirm work authorization. Please note that we do not use this information to pre-screen job applicants.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.