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Castle & Cooke Mortgage is rapidly emerging as a preeminent lender in the United States. As we grow, we are relentlessly pursuing excellence in all parts of our business. Our focused commitment on excellence is manifested in our staff and the high-quality mortgage loans we originate.

Castle & Cooke Mortgage has established a culture of excellence based upon our core values of HOME: Have Trust, Openly Communicate, Motivate Everyone, and Explore Possibilities through this commitment Castle & Cooke Mortgage is consistently considered as one of the best companies to work for. 

An Award-Winning Workplace

Castle & Cooke Mortgage has received multiple awards in recent years for being a workplace of choice. Recent recognitions include being named to distinguished lists such as Fortune’s Top 100 Best Medium Workplaces, Mortgage Executive Magazine’s 50 Best Companies to Work For and National Mortgage Professional’s Top Mortgage Employers.

What We Do for Our Employees

• Competitive compensation
• Excellent medical, vision, & dental insurance
• 401(k) with company match
• Health & wellness benefits & activities
• PTO, Paid Holidays

Summary

A Loan Officer Assistant (LOA) will assist the Loan Officer(s) in managing aspects of the customer pipeline; ensuring loan applications are completed and processed properly, marketing efforts, and other general administrative and clerical duties.

Essential Duties and Responsibilities

Responsibilities of the LOA include, but are not limited to the following:

• Manage the client pipeline and maintain the database of current and potential clients, which includes, but is not limited to, entering current and accurate information into the Vault.
• Assist the Loan Officer in marketing efforts and lead generation.
• Request client referrals
• Gather loan documentation and ensure all documentation is done properly and moving through the process in a timely manner
• Facilitate effective communication between all parties involved in the application/filing process
• Assist Loan Officer in general administrative and clerical duties
• Make outbound calls
• Assist Loan Officer in completing and processing loan applications
• Stand-in with clients in place of the Loan Officer as requested by the LO

Qualifications

• Excellent customer/interpersonal service skills and communication skills, both verbal and written
• Time management: Ability to work in a time-sensitive work environment to ensure strict time restrictions are met
• Task management: Ability to effectively prioritize and execute on assignments given, as well as take initiative in finding and solving problems
• Work in an organized, accurate, thorough, and timely manner
• Proficiency in computer programs such as Microsoft Excel, Word, and Outlook
• Maintain an active MLO license with the NMLS and state. Follow all requirements of the SAFE Act.
• Bonus: Experience with real estate, title, and loan processing

Experience/Education

• Experience in mortgage banking or related industry preferred
• Active Mortgage Loan Originator License
• High School Diploma or GED

The statements above are intended to describe the general scope and level of work performed by individuals in this role. They do not encompass every responsibility, skill, effort, or working circumstance related to the position. The Company retains the authority to modify, supplement, include, remove, or otherwise allocate any duties, responsibilities, and job titles deemed essential to meet the needs of the business.

Castle & Cooke Mortgage, LLC is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. Castle & Cooke Mortgage, LLC participates in E-Verify. We will provide the Social Security Administration, and if necessary, the Department of Homeland Security, with information from each new employee’s Form I-9 to confirm work authorization. Please note that we do not use this information to pre-screen job applicants.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.